Data Privacy Policy
Your privacy is important to us at ForestPaperLoft
Information We Collect
When you reach out for corporate floral arrangements or gift services, we gather information you willingly share. This comprises your name, company name, email, phone, delivery addresses, and particular preferences for your floral needs. We also collect payment details when placing orders, though processing is securely handled by our payment partners.
For corporate clients, we might obtain extra business data like company registration numbers, preferred delivery timelines, and budget guidelines to tailor our services to your business.
Our site automatically gathers certain technical details when you browse. This includes your IP address, browser kind, device information, and navigation path on the site. We use this information to enhance site performance and learn how visitors discover our offerings.
How We Use Your Information
We mainly utilize your personal data to complete floral orders and deliver outstanding customer support. This covers order processing, arranging deliveries, crafting custom arrangements per your specifications, and keeping you informed about your service needs.
We also use data to enhance our services and website experience. This helps us identify which corporate floral offerings are most beneficial to clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
ForestPaperLoft respects your privacy and does not sell personal data to third parties. We only share information when necessary to deliver our services or when required by law.
We may disclose necessary data to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and tech service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.
We might disclose data when required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.
Data Protection Measures
We treat the security of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This encompasses safe storage of information, encrypted exchanges, and restricted access to personal data inside our team.
Safe Data Storage
Personal information is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Data encryption is applied to safeguard information during the exchange between your browser and our services.
Restricted Access
Only authorized staff who require data to deliver services can access customer information.
Although we deploy robust security measures, no method of transmitting data online is completely secure. We continually update our security practices to guard against emerging threats.
>Your Privacy Entitlements
You hold important rights concerning your personal data. In accordance with applicable laws, you may be entitled to access, amend, delete, or restrict how your information is used.
To exercise these rights, contact us via the information listed at the policy's end. We will respond within a reasonable period as required by applicable law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order details: three years after the last service interaction
- Payment records: seven years for tax and accounting needs
- Website analytics: twenty-six months for service improvement analysis
- Marketing preferences: Until you opt out or two years of inactivity
Cookies and Website Tracking
Our site employs cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie settings via your browser options. Note that turning off certain cookies may impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only ForestPaperLoft and our site. We are not accountable for the privacy practices of external sites.
We invite you to examine the privacy policies of any third-party sites you visit via links on our site.
Policy Updates
We may periodically update this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" date shown at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Contact Us About Privacy
ForestPaperLoft Privacy Team
43 Bedford Street, Westminster, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.